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Bad customer service Jottacloud

I signed up almost a year ago on Jottacloud uploaded my files and now came a copyright notice I asked what exactly is meant but the support writes off when it takes 3-4 days to say very long that they will delete the account because some algorithm there is something out there and nothing specific have not said. I have deleted all common links and there is no reply again and access is blocked. I am outraged and do not recommend Jottacloud
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